How do I set up my menu?

In case you have EPOS integration, it will be set up automatically. We’ll set up your menu for free if you don’t have it.

Can I use my brand book?

Yes, you can customize your self-checkout with your restaurant’s colors and visuals.

How do my customers benefit from self-checkout?

Customers can submit and receive their orders faster. They don’t need to linger in long lines or wait for the staff to come to them. They can select their order and directly make a contactless payment.

Can I use multiple languages?

Yes, you can use 3 different languages. All you need is to provide translations for menu items.

What payment terminal can I use?

Depending on your country, you can either request a terminal from your bank, or we will provide it for you.

Yes, we have a wide range of discount/loyalty options available.

Can customers use loyalty cards?

Yes, we accept various loyalty card types, but we prefer QR codes.

Can customers order customized dishes?

Yes, there is a wide variety of dish modifiers that can be added to their order for free or at an additional cost. The DSERVE self-ordering system also suggests extra items to upsell more products.

Can we scan products like in retail?

Yes, you can scan items with a built-in iPad camera or additional scanner.

Do you have an upselling option?

Yes, we can have either manual or AI-generated upselling, which can be done for each product and a full cart.

Why do you use iPads?

We use iPads because they provide the best customer experience (user-friendly, high touch quality, intuitiveness) and the best value for your business — long-lasting, quality control, and value for money.

How is DSERVE better than other self-ordering solutions?

DSERVE is 2-3 times faster to use, 2-10x cheaper, 2-10x faster to install, and provides the best value for the business (majority of customers have 3-6 months ROI).

Do you rent a self-checkout system?

Yes, contact us for more details.

Kitchen products

Clear, Reliable and Supportive Systems to Improve Shifts

KDS

Streamline every shift with faster prep and fewer errors.

Menu Management

Easier, faster updates, and more time to focus on the guest experience.

Cashier App

Fast and intuitive interface to enable or disable menu items, and verify age.

Kitchen Display System (KDS)

Streamline every shift with faster prep, fewer errors, and real-time visibility across your kitchen.
Dserve’s Kitchen Display System replaces paper tickets with smart, digital screens that instantly receive orders from kiosks, mobile, web, or delivery platforms — all organized for speed and precision. The interface is fully customizable to fit your kitchen’s unique flow, supporting detailed modifiers, notes, and order types with ease. When an order is ready, staff can mark it as complete with a tap, triggering instant SMS notifications or updating the on-site order status screen via KDS TV. It’s a calmer, more coordinated kitchen — and a better experience for both your team and your guests.

Menu Management

Fewer mistakes, faster updates, and more time to focus on the guest experience.
Update once and deploy everywhere. With Dserve’s centralized menu management, any change you make — whether it’s a price adjustment, new item, or daily special — syncs instantly across kiosks, delivery platforms, apps, websites, and displays. It’s smart, simple, and exactly how modern menus should work.

Cashier App

Empower your staff with the control they need, right at their fingertips.
Dserve’s Cashier App gives team members a fast, intuitive interface to enable or disable menu items in real time — whether a dish is sold out, ingredients are low, or an item needs to be paused temporarily. It also makes compliance easy by letting staff quickly verify customer age for regulated purchases made through self-order kiosks. From behind the counter to the dining floor, it keeps your operations agile, compliant, and guest-focused, without slowing things down.

Trusted Customers

„DSERVE team are trustworthy Partners who help us to achieve outstanding results – iLunch is an uncontested leader in business lunch innovation. They are energetic, professional, experienced but most importantly flexible. I love working with them as we can communicate fluently with mutual understanding and without unnecessary bureaucratic burdens. As a result we are moving very fast which is the most important thing nowadays. To sum it up – we created an extremely close, respectful relationship which helps our company to prosper now and in the future.”

Managing director Donatas Vaitasius

„Dserve self-service solution is crucial part of Jammi restaurants! Dserve crew did an amazing job creating this service and we’re very happy to be using it alongside other services they provide!”

Chief Strategy Officer Žilvinas Kuprėnas

„We were one of the first to start with Dserve’s self-service, and it’s been a great decision. The system is reliable day in and day out, and whenever we’ve needed help, the support has been spot on. Having one provider for everything — from ordering to the kitchen display to loyalty — makes it simple and connected. It’s boosted sales, helped us eliminate long lines, and even reduced staffing costs without compromising service.”

Owner of BurgerKiosk Povilas Stonkus

Frequently asked questions

What do I need to set up DSERVE self-ordering system for my restaurant?

All you need is a quality internet connection and a place for self-checkout with internet access and electricity. We’ll do the rest — prepare the system and train your staff.

How long does it take to get DSERVE up and running?

Based on your location, we can prepare it in 2 to 5 business days.

What EPOS do you work with?

We have integrations with the most popular EPOS, but we can work with any EPOS of your choice without an integration.

How long does it take to install DSERVE?

Usually, you’ll be up and running in 10–30 minutes — as long as everything’s ready on your side.

How long does it take to learn how to use DSERVE?

DSERVE self-checkout system is easy to use, even for the least tech-savvy staff. It takes only 10 minutes to master our intuitive admin dashboard, and we’ll onboard you to make it even easier.

Didn’t find what you were looking for?

We’re here to help. Ask us anything using the form below and our team will get back to you as soon as possible.

Let’s grow your business. Together.

Discover what’s possible when you partner with a team that’s invested in your vision.

With DSERVE, you get more than digital solutions. You get a growth co- pilot that helps you scale, delight customers, and lead in your market.

Unlock your next level.

Clear, Reliable and Supportive Systems to Improve Shifts

KDS

Menu Management

Cashier App

Kitchen Display System (KDS)

Menu Management

Cashier App

Trusted Customers

Frequently asked questions

Let’s grow your business. Together.

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